Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We process the orders as fast as we can! 

Domestic Shipping Rates and Estimates

Shipping charges for your order of limited edition items will be calculated and displayed at checkout. 

Shipping on all other items is as follows

Shipping option

Estimated delivery time

Price

Standard

3 to 5 business days

Free

Expedited

2 to 4 business days

Free

Priority

1 to 2 business days

$7.50

International Shipping

We offer international shipping to the following countries: Canada and Mexico. 

Shipping prices for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Long Hair Don’t Care is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 5 business days of receiving your shipping confirmation email, please contact us at howdy@longhairdontcarebeauty.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 14 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. More information can be found here at our https://www.longhairdontcarebeauty.com/policies/refund-policy

In the event that your order arrives damaged in any way, please email us as soon as possible at howdy@longhairdontcarebeauty.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at howdy@longhairdontcarebeauty.com.